Support

We're here to help. Reach out to us with any questions or issues.

Email Support

For general inquiries, bug reports, or account issues, send us an email and we'll get back to you as soon as possible.

support@alpha-labs.trade

FAQ

How do I create a trading group?

Open the app, tap the "+" button on the home screen, and follow the steps to set up your group with a name, type, and monetization model.

How do I earn as a group leader?

Leaders earn through swap revenue sharing, joining fees, and subscriptions depending on the monetization model they choose.

Is my wallet secure?

Yes. Alpha uses advanced encryption and secure key management to protect your wallet. We never store your private keys in plain text.

Report an Issue

Found a bug or security vulnerability? Please email us at support@alpha-labs.trade with details about the issue, including steps to reproduce it and any relevant screenshots.